100% Uptime
Our commitment: 100% uptime
Mission-critical applications cannot lose their connection. But in the world of with opportunism and over-promising, 100% is hard to believe. The 100% uptime solution is our full commitment to assure your device can connect to a mobile network.
We keep your IoT devices connected
Assuring 100% uptime requires a fully redundant solution. If one SIM fails, another takes over. IoT Routers with dual SIM capabilities support connectivity fail-over protection. Our multi-network SIM cards have multiple networks available from separate locations. Protecting from loss of connection in all situations.
Our control center monitors every connection 24/7, 365 days a year. So your devices have a connection you can rely on.
How does it work?
To ensure 100% uptime for your IoT router, we use two multi-network SIM Cards. Both SIM cards will have access too many networks in the country of deployment.
The first line of defence is our multi-network coverage. If an outage occurs on network A, the SIM Card switches to network B. The next step to achieve a 100% uptime is providing SIMs with independent locations of the Mobile Core. So if a roaming partner has an outage, the same networks remain up via the second SIM card. We have PoPs (points of presence) in the US, Europe and Asia to assure we can route your data.
Our magnificent infrastructure combined with quality hardware gives assurance of 100%. Unconditional, full commitment, without concessions or restrictions. That’s our 100% uptime solution.
Premium Support Plan
A customized support plan designed around your solution.
100% in black on white
Our full commitment to a 100% uptime is expressed in our Service Level Agreement. When we say 100%, it’s black or white, no shades of grey. Our skin in the game underlines the certainty we have in our resilient infrastructure. The Service Level Agreement will serve as the manual for our cooperation. It describes in detail how our team will help yours, so everyone is on the same page.
Dedicate support manager
Your dedicated support manager will help you with the deployment of your 100% uptime solution. Helping you figure out the best configuration while learning the ongoing context of your business. With a dedicated support manager you’re guaranteed to have an trusted expert on your team.